Legacy Technical Support for GENICOM branded products
 
This page covers printers and connectivity products that are:
4 DISCONTINUED status , complete technical support is available
4 LEGACY status , technical support is limited to the TallyGenicom website.
     List of Legacy products
4 supported by CPG International
4 SOLD, technical support may be available from other parties
 

 Select your model by technology:

   

 

 

     


  Software
Software Products and Utilities

  Line Matrix Printers
5050 ( including standard, P and i cabinets EasyCom Xpress NIC, PS1000 Series NIC)
·Discontinued·
4Documentation 4TechNotes 4Accessories & Upgrades
4Consumables 4Parts 4PS1000 NIC
4EasyCom Xpress NIC
4Photologic-Dataproducts Interface Adapter
Downloads: Drivers Flash Code
5000 Series ( 5100, 5100FS, including standard, P and i cabinets EasyCom Xpress NIC, PS1000 Series NIC)
·Discontinued·
4Documentation 4TechNotes 4Accessories & Upgrades
4Consumables 4Parts 4PS1000 NIC
4EasyCom Xpress NIC
4Photologic-Dataproducts Interface Adapter
Downloads: Drivers Flash Code
5180 Series (Including standard, P and i cabinets EasyCom Xpress NIC, PS1000 Series NIC)
·Discontinued·
4Documentation 4TechNotes 4Accessories & Upgrades
4Consumables 4Parts 4PS1000 NIC
4EasyCom Xpress NIC  
4Photologic-Dataproducts Interface Adapter
Downloads: Drivers Flash Code
Product Info
Downloads: Drivers Flash Code
·Legacy·
4490 Series
4470, 4470XT, 4471, 4490, 4490XT, 4492XT
4590XT, 4592, 4594
(including standard and i cabinets)
Drivers     Documentation     TechNotes     Setup Procedures
Firmware     Consumables      Options        Parts (Select 4470/90)
·Discontinued·
4800 Series
4810, 4812, 4840, 4840FS, 4842
4910, 4912, 4914, 4940, 4942, 4944
(including standard, e and plus models; standard, i and P cabinets)
Drivers       Documentation   TechNotes     Setup Procedures
Consumables     Options       Parts (Select 48XX/49XX)
·Legacy·
4440 Series
4410, 4410XT, 4410XT+, 4440, 4440XT, 4440XT+
Drivers     Documentation     TechNotes       Setup Procedures
Firmware     Consumables      Options       Reference Parts List
·Legacy·
4500 Series
 4510, 4520, 4530, 4540, 4590
Support     Consumables      Options       Parts (Select 4410/40)

  Serial Matrix Printers
·CPG International·
3870plus
Support
·Discontinued·
LA450
Drivers       Documentation       TechNotes
Consumables       Options        Parts (Select LA4X/6X)
·Discontinued·
LA700
Drivers     Documentation     TechNotes      Flash Code
Consumables       Options        Parts
·Discontinued·
3840 Series
3810, 3810S, 3812, 3840, 3840E, 3840EM, 3840EP, 3842
3910, 3910IS, 3940, 3940IP
Drivers       Documentation       TechNotes   SetUp Procedures       Parts
Consumables, Accessories, and Upgrades
·Discontinued·
3870 Series
3870, 3972, 3974
Drivers       Documentation       TechNotes       Setup Procedures       Parts
Interface Controller Code
Consumables, Accessories, and Upgrades
·Discontinued·
3480 Series
3480, 3580, 3480+, 3580+, 3470-24
Drivers     Documentation     TechNotes      Setup Procedures       Firmware
Consumables       Options        Parts
·CPG International·
960 Series
960, 965, 960e, 965e
Support
·Discontinued·
3460 and 3470 Series
3460, 3560, 3564, 3470, 3570, 3574
Drivers     Documentation     TechNotes      Setup Procedures
Consumables       Options       Parts        Firmware
·Legacy·
880 Series
880, 880AT, 880DP
 Drivers       Documentation       Consumables        Options               Parts      Setup Procedures
·Discontinued·
3405
Support     Consumables     Options
·Discontinued·
2430 Series
2430, 2431
Drivers     Documentation     Consumables
·CPG International·
3040
Support
·Legacy· ·Canada·
1050, 1060 and 1080 Series
1050, 1055, 1060, 1065, 1080, 1086
Support
·Sold·
8900 Series
8920, 8930
Support     Consumables
·Sold·
895 Series
885, 895, 895e
Support     Consumables
·Legacy·
3800 Series
3820, 3830
3914, 3944
Support     Consumables      
·Legacy·
3600 Series
3610, 3620, 3630, 3640
Support     Consumables
·Legacy·
3000 PC Series
3014, 3024, 3210
Support     Consumables
·Legacy·
3000 Series
3164, 3180, 3184, 3204, 3240, 3244, 3300, 3304, 3309, 3310, 3318, 3320, 3320Q
3400, 3404, 3418, 3410, 3410XLS, 3410XLQ, 3410XCQ, 3410XDQ
Support     Consumables
·Legacy·
3500 Series
3510, 3520, 3530, 3540
Support     Consumables
·Legacy·
2030 and 2120
Support     Consumables
·Legacy·
1220
Support     Consumables
·Legacy·
1040 Series
1040, 1040A
Support     Consumables
·Legacy·
1020 Series
1020, 1025
Support     Consumables
·Legacy·
830e Series
830e, 835e
Drivers     Documentation     Consumables     Options
·Legacy·
GeniPrint Series
GeniPrint 10, GeniPrint 15, GeniPrint 20, GeniPrint 25
Support
·Discontinued·
3850
Drivers       Documentation       TechNotes       Firmware       Parts
Options, Connectivity, Consumables
·Discontinued·
LA500
Drivers       Documentation       TechNotes       Firmware       Parts
Options, Connectivity, Consumables
·Discontinued·
LA700Plus
Drivers       Documentation       TechNotes       Firmware       Parts
Options, Connectivity, Consumables
·Discontinued·
3811
Drivers       Documentation       TechNotes       Firmware       Parts
Options, Connectivity, Consumables

  Intelliprint Page Printers

·Discontinued·
LNM40
LNM40, Net32 NIC
Drivers      Documentation       TechNotes       Net32 NIC       Flash Code
Consumables       Accessories and Upgrades       Parts

·CPG International·
microLaser 120
Support
·Discontinued·
microLaser 210, LN21
microLaser 210, LN21, Net32 NIC
Drivers       Documentation       TechNotes       Net32 NIC       Flash Code
Consumables       Parts
·Discontinued·
LN28
LN28, Net32 NIC
Note: mL280 items are in the Download Center
Drivers       Documentation       TechNotes       Net32 NIC       Flash Code
Consumables       Parts
·Discontinued·
LN28+
LN28+, Net32 NIC
Note: mL280+ items are in the Download Center
Drivers       Documentation       TechNotes       Net32 NIC       Flash Code
Consumables       Parts
·Discontinued·
 microLaser 320
microLaser 320, microLaser 320N, Net32 NIC
 Drivers       Documentation       TechNotes      Net32 NIC       Flash Code
 Consumables      Accessories and Upgrades        Parts
·Discontinued·
microLaser 401
microLaser 401, microLaser 401N, Net32 NIC
Drivers       Documentation       TechNotes       Net32 NIC       Flash Code
Consumables       Accessories and Upgrades        Parts

  Page Printers
·Discontinued·
microLaser 170
microLaser 170, microLaser 170N, Net16 NIC
Drivers     Documentation     TechNotes     Net16 NIC     Firmware
Consumables      Options       Parts
·Discontinued·
microLaser 200
Drivers     Documentation     Flash Code     Consumables      Options       Parts
·Discontinued·
microLaser 400
Drivers     Documentation     TechNotes     System Adapter     Flash Code     Consumables      Options        Parts
·Discontinued·
microLaser C4
Drivers    Color Utilities      Documentation      TechNotes     Flash Code     Consumables      Options       Parts
·Legacy·
microLaser 7900S Series
microLaser 7912S, microLaser 7916S, microLaser 7918S, microLaser 7924S, microLaser 7924S plus
Drivers     Documentation      TechNotes     Flash Code     Consumables      Options and Parts
·Legacy·
microLaser 17 Series
7617, microLaser 17, microLaser 17e
Drivers     Documentation     TechNotes     Consumables      Options      Parts
·CPG International· ·Discontinued·
microLaser 14 Series
microLaser 14, microLaser 14+
Support
·Legacy·
7900 R/L Series
7910, 7910+
7912R, 7912L
7916R, 7916L, 7916R+, 7916L+, 7916Lx+
Drivers     Documentation     Firmware     Consumables      Options     Parts
·Legacy·
microLaser 40 Series
microLaser 30S, microLaser 30D, microLaser 40D
Drivers     Documentation     Printer Software     Consumables      Options
·Legacy·
7940 Series
7930S, 7930D, 7940D
Drivers     Documentation     Printer Software     Consumables      Options
·Legacy·
7612 Series
7612, 7612i, 7612+
Drivers     Documentation     TechNotes     Consumables      Options      Parts
·Legacy·
7610
Drivers     Documentation     TechNotes     Consumables      Options     Parts
·Legacy·
microLaser 12
Drivers     Documentation     Network Interface Card     Consumables      Options     Parts
·Legacy·
9000 Series
9080, 9160, 9170, 9170A
Drivers     Documentation     Firmware     Consumables      Options     Parts
·Legacy·
7170
Drivers     Documentation     TechNotes     Consumables      Options     Parts
·Legacy·
7150
Drivers     Documentation     TechNotes     Consumables      Options     Parts
·Legacy·
7040 and 7080
7040EC, 7080EC, 7080RP
Drivers     Documentation     Consumables     Parts
·Legacy·
6140 Series
6140, 6142, 6145
Support     Consumables     Parts
·Legacy·
5010
Support     Parts

  Printer Connectivity Products
·Discontinued·
PS1000 Series
Multi-protocol Ethernet Network Interface Card for the 5000 Series
Support
·Discontinued·
·Legacy·
M200 Series
Multi-protocol Ethernet Print Servers
M200, M201, M202, M202plus, M204, M205, M206
Support
·Legacy·
GeniLink E500 Series
Coax and Twinax SCS Protocol Converters for the 6000 Thermal Series
GL E501, E502
Documentation
·Discontinued·
GeniLink 510 and 520 Series
SCS Protocol Converters
GL 510, 511, 512
GL 520, 521, 522
Support
·Discontinued·
GeniLink I500 Series
Coax and Twinax SCS Protocol Converters for the mL17
GL I503, I504
Documentation
·Discontinued·
System Adapter
IPDS Protocol Converter for the mL400
Documentation     Flash Code
·Discontinued·
GeniLink 900 Series
Multi-protocol Print Servers
GL 941, 942, 948, 951, 952
GL 911, 912, 921, 922
Support
·Legacy·
GeniLink 700 Series
NetWare Print Servers
GL 710, 711, 712, 720, 721, 722
GL 730, 731, 732, 740, 741, 742
Software     Documentation
·Legacy·
GeniLink 840
TCP/IP Print Server
Documentation
·Legacy·
GeniLink 530 Series
IPDS Protocol Converters for the 7170
GL 530, 531

  Thermal Printers
·CPG International·
 6300 Series, 6400 Series, 6500 Series
Support
·Legacy·
6000 Thermal Series
6241, 6241-LL
6321, 6322, 6341, 6342, 6342-H
6441, 6442, 6451, 6451V, 6481
 Drivers       Documentation       Firmware       Software       Consumables      
·CPG International·
1090 Thermal Series
1090, 1091, 1094, 1095, 1096, 1098, 1098V, 1099
Support
·Legacy·
7025 Thermal Color
Support      Options     Parts

  Band Printers
·Legacy·
LineWriter Series
LW 400, 455, 800, 855, 1200, 1255
Support     Consumables     Options     Parts
·Legacy·
4285
Support     Parts

  Daisy Wheel Printers
·Legacy·
700 Series
740, 760, 760Q, 790
Support          Parts

  Travel Industry Products
·Sold·
ATB Series
ATB1500, ATB1550, ATB1550mrp, ATB1600, ATB1800, ATB2000
DMD2000, BT201e, BT302, GR122, MP304, SST120, SST150, 895e
Support