Generic FAQs

Setup Information   User Information   Application Information I'm having problems printing from jobs from an AS/400? Printing from Windows XP, Windows 2000, or Windows NT 4.0, how do I setup custom form sizes? How can I prevent Windows print jobs from changing settings I select at the printer's control panel? I have the printer set to ANSI emualtion. Can you tell me how to print a 3 of 9 Barcode? My printer is ASCII attached to an AS/400. Why is it printing slow?   Host Communications How do I choose the appropriate Windows Printer Driver? We connect the printer to our network via a HP Jetdirect Port. HP uses what it calls a "model script" on the port, do you have a set up for this? I am having problems printing from an AS/400 application to the printer connected to a PC. What printer driver should be selected? Once I print to my LAN attached IPDS printer from an AS/400, I can't print to it from another host. If you can't connect to an IBM host, you may have the wrong interface adapter cable.   Trouble Shooting Some trouble shooting procedures require exposing electrical parts and measuring electrical signals, checking moving parts, and/or replacing electrical and mechanical parts. Do NOT attempt any of these procedures if you are not an authorized service agent. Return to the FAQs main page

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