| Some FAQs apply only to specific models, some FAQs apply to all
models in the 5000 Series. If a FAQ applies only to specific model/s, the model/s will be noted.
If no model is mentioned, the FAQ applies to all 4490 Series models. |
| Setup Information |
| Forms are aligned OK from received data, but when I press the Formfeed key it doesn't go to top of the next form. |
| User Information |
| On the 4490XT, is there a way to lockout configuration menus so users can't alter the setup? |
| Can the ribbon jam sensor be disabled? |
| How do I initialize the printer to factory defaults? |
| Application Information |
| Host Communications |
| On a 4470XT or 4490XT, what settings do I need to change on the printer to print via an HP Jetdirect box on the network? |
| Trouble Shooting |
|
Some trouble shooting procedures require exposing electrical parts and measuring electrical signals, checking moving parts, and/or replacing electrical and mechanical parts. Do NOT attempt any of these procedures if you are not an authorized service agent. |
| My 4490XT stopped printing and the LCD displayed "St: SMHI". What is wrong? |
| My 4470XT prints about 50 or 60 pages, then printing slows down and I hear a clicking noise. |
| What causes NVChksum to be displayed? |
| The diplay shows "Self Test" and no response from the control panel keys. |
| Return to the FAQs main page |
