TechNote TI ML-10
microLaser Does Not Print Legal
05-02-97

·Legacy· Technical support has been discontinued for all listed models.

MODELS: microWriter, microLaser, microLaser Plus, microLaser Turbo, microLaser XL

SUMMARY: A microLaser printer is connected to a Windows system, using a PostScript driver. Legal size documents do not print a full page.

1

Windows 3.1 Driver Problems

CAUSE: In Windows 3.1, the microLaser PS17 and PS35 drivers that ship with Windows do not properly support legal paper size.

SOLUTION: Install the latest drivers from GENICOM.

2

Not Enough Memory

CAUSE: PostScript mode requires at least 2.5 MB of RAM in the printer.

SOLUTIONS:

• Upgrade the printer RAM and set the driver properties to match.
• Switch the printer to HP mode and use the HP LaserJet Series II driver that ships with Windows.

3

Legal Size Paper Cannot be Selected

CAUSE: The PostScript driver is not properly setup to reflect the memory upgrade.

SOLUTION: Configure the driver:

• Open the printer properties.
• Select Device Options | Installable Options | Memory Configuration.
• Set the memory to reflect the actual installed memory.

Copyright © 2000 GENICOM, Specifications subject to change without notice. ® All trademarks are property of their respective holders at the time of this publication. If you have any questions or comments regarding this document, please contact TallyGenicom Technical Support. TallyGenicom has taken care to ensure that the information is complete, accurate and up-to-date. However, GENICOM assumes no responsibility for errors or omissions which may occur. All the information provided is subject to change from time to time at the sole discretion of GENICOM. This information is provided "as is" without warranty of any kind. GENICOM disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose. In no event shall GENICOM, or its suppliers be liable for any damages whatsoever including direct, indirect, incidental, consequential, loss of business profits or special damages, even if GENICOM, or its suppliers have been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of liability for consequential or incidental damages so the foregoing limitation may not apply.